KEEPING HOTEL LAGUNA COVID SAFE
As we welcome you back to Hotel Laguna, please know that we are committed to providing you with a safe environment that aligns with expert protocols set down by the QLD Government Public Health Act and accommodation industry governing bodies. We are keeping up to date with all government announcements and will continue to create a safe and welcoming experience during your stay.
Management are redefining our cleaning & safety standards and we will actively be monitoring and evolving our solutions to ensure we have a continued focus on the health and safety of our guests and associates.
Check – In
Upon check in, guests will be asked to answer and sign the Covid 19 Self declaration form and your temperature will be taken. All guests will be welcomed once these procedures have been met and management will then advise you of our Covid-Safe protocols. We ask all guests to keep us informed of any changes in health that may occur during your stay.
We are going above and beyond our normal cleaning practises in all high-traffic areas. We are cleaning surfaces with increased frequency with the recommended cleaning agents.
Hand sanitizing stations are being installed at our front desks and other common areas around the hotel.
We have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. All of our staff have enhanced COVID-19 awareness training.
Signage in public spaces will remind guests to maintain social distancing of at least 1.5 metres and ask that you respect these rules during your stay.
Management look forward to welcoming you and wish you safe travels to Hotel Laguna.